Shop Policies
We are very lucky to be able to make this beautiful hand crafted furniture & we are very fortunate to have met all the wonderful costumers we have. Having grown up with a grandfather & father owning their own family businesses they always put the customer first no matter what. We take this concept & try to build on it every day. When it comes to custom furniture it’s all about exactly what the customer would like!
Returns & Exchanges
We don’t accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All of our furniture is fully insured during shipment. Please look over your furniture upon delivery. If damaged please let shipping know upon delivery. Damage must be reported within three days of receiving your order to file a claim.
Payments
We accept Visa, Master Card, Discover
All custom orders must be canceled before production starts for a full refund.
All orders from items in our store must be canceled before delivery to shipping for a full refund.
We completely understand things happen & change so we will work with you to resolve any refund as long as it’s reasonable.
Shipping
All of our furniture is professionally delivered by our local blanket wrap delivery services who specialize in furniture delivery. They will contact you to schedule a delivery date & time so you are home to receive.
All furniture will arrive fully assembled & ready for use unless otherwise noted.